Terms of service

This English translation is provided for convenience only. The German version is legally binding.

galactics GmbH — Online Shop acid-berlin.de

Last updated: 19 August 2026

§ 1 Scope of Application

(1) These General Terms and Conditions (GTC) apply to all contracts for the delivery of goods that you conclude with us as a consumer via our online shop acid-berlin.de. They apply in the version valid at the time of the order.

(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity (Section 13 of the German Civil Code (BGB)).

(3) Our range comprises, on the one hand, research chemicals (reagents and reference materials for scientific and analytical purposes, cf. § 11) and, on the other hand, other items such as textiles, stickers, lighters and further merchandise. These GTC apply to both product types; special provisions (in particular regarding the right of withdrawal, § 8) are marked accordingly.

(4) Our offer in the online shop is directed exclusively at consumers with a delivery address in Germany who have reached the age of 18 (§ 11). These GTC do not apply to business customers (B2B); please direct wholesale enquiries to us separately.

(5) Deviating, conflicting or supplementary terms and conditions of the customer shall not become part of the contract.

§ 2 Contracting Party, Contact

Your contracting party for all orders via acid-berlin.de is:

galactics GmbH Mühlenstraße 8a 14167 Berlin Deutschland

Represented by the managing director: Henri Olbrich Register court: Amtsgericht Charlottenburg (Local Court of Charlottenburg, Berlin) Commercial register number: HRB 228156 B VAT identification number: DE358811511

Phone: +49 (0)30 75437055 Email: info@acid-berlin.de

§ 3 Conclusion of the Contract, Storage of the Contract Text, Contract Language

(1) The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

(2) The ordering process comprises the following steps: You place the desired products in the shopping cart, review the cart, enter your delivery and billing details, select the shipping method and confirm the payment method of advance payment. On the final order summary page, you can review all details once again and correct input errors at any time by going back in the ordering process or using the respective change function. By clicking the final order button (“Kaufen”/“Buy”), you submit a binding offer to conclude a purchase contract for the goods contained in the shopping cart.

(3) After submitting your order, you will immediately receive an email in which we confirm receipt of your order and accept your order (order confirmation). The purchase contract is concluded upon receipt of this order confirmation. The order confirmation contains all order details as well as our bank details and the GiroCode for payment (§ 5).

(4) We store the contract text (your order details and the version of these GTC applicable at the time of the order). We will send you the order details by email together with the order confirmation; you can access and save the current version of the GTC at any time at acid-berlin.de. If you have created a customer account, you can view your previous orders there; without a customer account, there is no online access to previous orders.

(5) The contract language is German.

§ 4 Prices and Shipping Costs

(1) All prices stated in the shop are total prices in euros and include the statutory value added tax.

(2) In addition to the product prices, shipping costs apply unless delivery is expressly marked as free of shipping costs. The amount of the shipping costs will be displayed to you during the ordering process before you submit your order.

(3) No additional fees are charged for payment by bank transfer (§ 5).

§ 5 Payment: Advance Payment Only (Bank Transfer/GiroCode)

(1) Payment is made exclusively in advance by SEPA bank transfer. We do not offer any other payment methods.

(2) With the order confirmation, you will receive our bank details as well as a GiroCode (EPC QR code). You can scan the GiroCode with your banking app; the recipient, amount and payment reference will then be transferred automatically into your bank transfer.

(3) The purchase price including shipping costs is due for payment upon conclusion of the contract. Please transfer the total amount within 7 calendar days of receiving the order confirmation, stating the order number.

(4) If we do not receive payment within this period, we will remind you by email and set you a reasonable grace period. If payment is still not received after expiry of the grace period, we are entitled to rescind the contract (Section 323 BGB). Your statutory rights, in particular your right of withdrawal (§ 8), remain unaffected.

§ 6 Delivery

(1) We deliver exclusively to delivery addresses within Germany. Shipping is carried out by DHL.

(2) Shipping takes place after receipt of payment. Unless otherwise stated for the respective product or in the ordering process, delivery is made within 3–5 working days (Monday to Friday) after receipt of payment.

(3) We are entitled to make partial deliveries insofar as this is reasonable for you; you will not incur any additional shipping costs as a result. In the case of separate delivery, the withdrawal period only begins upon receipt of the last good or partial consignment (for details, see the Instructions on withdrawal).

(5) Non-availability of the goods. If the ordered goods are not available because, through no fault of our own — including with regard to the selection of our supplier — we have not received correct and timely delivery to ourselves (self-supply) from our supplier despite a congruent supply contract existing at the time the contract was concluded, and a reasonable substitute procurement is also not possible for us, we are entitled to rescind the contract. If the non-availability affects only part of the order, the rescission is limited to that part. We will inform you without delay and refund any payments already made without delay. Your statutory rights remain unaffected.

(6) Force majeure. If delivery is substantially impeded or rendered impossible for us by an event of force majeure, the delivery time is extended by the duration of the disruption. Force majeure means only unforeseeable events beyond our control that could not have been averted even with the utmost care — such as natural disasters, war, civil unrest or official orders. Disruptions within our own business, industrial disputes within our company and ordinary procurement difficulties do not qualify. We will inform you without delay and state the expected duration. If the disruption lasts longer than four weeks, or if it is certain that it will last longer, both you and we may rescind the contract; we will refund any payments already made without delay. Your statutory rights — in particular to set a deadline, to rescind the contract and to claim damages insofar as we are responsible for the disruption — remain unaffected. This provision applies only until the risk passes to you.

(4) We only hand over goods to persons of legal age (§ 11). We reserve the right to combine shipping with an age verification upon delivery.

§ 7 Retention of Title

The delivered goods remain our property until the purchase price has been paid in full (retention of title).

§ 8 Right of Withdrawal

(1) As a consumer, you have the statutory right to withdraw from your contractual declaration within 14 days without giving any reason. The details — in particular the start of the withdrawal period, its exercise and the consequences of withdrawal — are set out in our Instructions on withdrawal. There you will also find the model withdrawal form. You can also exercise your right of withdrawal online via our withdrawal page (https://acid-berlin.de/pages/widerruf) (Section 356a BGB); we will confirm receipt to you without delay by email, including the content of the withdrawal declaration and the date and time of its receipt.

(2) The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery (Section 312g (2) no. 3 BGB). We deliver our research chemicals in sealed, heat-sealed primary packaging that must be torn open to remove the contents; they may fall under this exception insofar as these statutory requirements are met in the individual case. As long as the seal is intact, your right of withdrawal remains unaffected in any event; it can only expire if you remove the seal after delivery.

(3) For non-sealed items — in particular textiles, stickers, lighters and other merchandise — the right of withdrawal applies without restriction. If an order contains both sealed research chemicals and other items, your right of withdrawal for the other items remains unaffected by paragraph 2.

§ 9 Statutory Warranty (Statutory Liability for Defects)

(1) If the delivered goods are defective, you are entitled to the statutory rights in respect of defects (Sections 434 et seq. BGB): supplementary performance (replacement delivery or repair) and — under the statutory conditions — rescission of the contract, reduction of the purchase price, and compensation for damages or reimbursement of expenses. The limitation period for claims for defects in new goods is two years from delivery of the goods.

(2) Please observe the storage and handling instructions on the product or in the product description. Any deterioration of the goods resulting from improper storage or handling after delivery does not constitute a defect. The statutory allocation of the burden of proof (Section 477 BGB) remains unaffected.

(3) Additional guarantees exist only if they are expressly designated as such for the respective product; your statutory rights are not restricted thereby.

§ 10 Liability

(1) We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), within the scope of a guarantee we have assumed, and in the case of fraudulently concealed defects.

(2) In the event of a slightly negligent breach of a material contractual obligation — that is, an obligation whose fulfilment is essential for the proper performance of the contract in the first place and on whose observance you may regularly rely — our liability is limited to the damage typical for this type of contract and foreseeable at the time the contract was concluded.

(3) In all other respects, our liability is excluded.

(4) The limitations set out in paragraphs 2 and 3 also apply in favour of our legal representatives and vicarious agents.

§ 11 Intended Purpose of the Research Chemicals, Age Limit, Refusal of Orders

(1) The research chemicals we offer are intended exclusively for scientific and analytical purposes (e.g. research, reference and analysis purposes). They are not intended for human or animal consumption and must not be applied on or in the human or animal body. This intended purpose forms part of the contract; we sell research chemicals exclusively for this purpose.

(2) A prerequisite for the conclusion of the contract is that you (a) have reached the age of 18, (b) purchase research chemicals exclusively for the purposes stated in paragraph 1, and (c) do not pass the goods on to minors.

(3) We only hand over our products to persons who have reached the age of 18. We are entitled to request suitable proof of age and to make delivery conditional on an age verification.

(4) We will not accept an order if there are concrete indications that a requirement under paragraph 2 is not met. If it only becomes apparent after conclusion of the contract that a requirement under paragraph 2 is not met, we are entitled to rescind the contract. In this case, we will refund any payments already made without delay.

(5) When handling research chemicals, please observe the safety and handling instructions provided with the goods. Store the products securely closed and out of the reach of children.

§ 12 Dispute Resolution, Consumer Arbitration

(1) We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer conciliation body.

(2) If you have any problems with your order, please feel free to contact us directly (contact details in § 2); most matters can be resolved most quickly this way.

§ 13 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer and have your habitual residence in another country, you retain the benefit of the mandatory consumer protection provisions of that country.

(2) The statutory places of jurisdiction apply to disputes arising from contracts with consumers.

(3) Should individual provisions of these GTC be or become invalid in whole or in part, the remainder of the contract shall remain valid. The invalid provision shall be replaced by the statutory provisions (Section 306 (2) BGB).