Terms of service

AGB - General Terms and Conditions of galactics UG (haftungsbeschränkt)

§ 1 Scope of Application, Definitions

(1) galactics UG (haftungsbeschränkt), Mühlenstr. 8a, 14167 Berlin, Germany (hereinafter "we" or "galactics") operates an online store at www.acid-berlin.de. These General Terms and Conditions apply to all contracts between us and our customers (hereinafter "Customer" or "you") in their currently valid version.

(2) A "consumer" within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that are predominantly outside their commercial or independent professional activity.
An "entrepreneur" is a natural or legal person or a legally capable partnership that, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

§ 2 Conclusion of the Contract and Storage of the Contract Text

(1) Orders through our online shop www.acid-berlin.de are processed in the following steps:

Selection of the goods,
Adding the products to the shopping cart,
Reviewing the information,
Entering address details and confirming the GTC,
Completing the order by clicking the "Buy Now" button.
The order constitutes a binding offer. The contract is concluded when we confirm your order by email.

(2) We do not store the contract text after the contract has been concluded.

§ 3 Subject Matter of the Contract and Essential Features of the Products

(1) We sell goods that you can view on our product pages.

(2) The essential features of the goods can be found in the respective product description.

§ 4 Prices, Shipping Costs, and Delivery

(1) All stated prices are total prices including the statutory VAT.

(2) Payment is due before delivery (prepayment), unless another payment method is explicitly offered.

(3) Shipping costs are charged in addition, unless delivery is free of charge.

(4) All offered products are, unless otherwise stated, ready for dispatch immediately (delivery time: 1-2 working days after payment receipt).

§ 5 Retention of Title

(1) The goods remain our property until full payment has been made.

§ 6 Right of Withdrawal (B2C)

(1) Consumers have no right of withdrawal in accordance with § 312g para. 2 no. 3 BGB for the delivery of goods that are sealed and unopened and that are not suitable for return for reasons of hygiene or health protection after delivery.

(2) B2B customers have no right of withdrawal.

§ 7 Returns (B2C)

(1) Returns from B2C customers are only possible if the goods are in their original packaging and sealed. Opened or used goods are excluded from return.

§ 8 Liability

(1) Our liability is limited to intent and gross negligence. For damages caused by slight negligence, we are only liable for the violation of essential contractual obligations.

(2) Liability for property and financial damage is limited to the typical foreseeable damage.

§ 9 Warranty

(1) The warranty for all products is 12 months in Germany and Hungary, and 24 months in the Netherlands.

(2) For all orders from the above-mentioned countries, the respective national regulations regarding product liability and defects apply as outlined in the respective country-specific regulations.

§ 10 Data Protection

(1) We process personal data in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to our privacy policy.

§ 11 Final Provisions / Dispute Resolution

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For B2B customers, the place of jurisdiction is Frankfurt am Main.

(2) Consumers may also choose the place of jurisdiction of their residence if permissible under German regulations.

AEB - General Terms and Conditions for Transactions with Suppliers

§ 1 Scope of Application of the AEB

(1) These General Terms and Conditions (AEB) apply to all orders for goods and services placed by galactics UG (hereinafter "we" or "galactics") with suppliers in Germany, the Netherlands, and Hungary.

(2) For orders from the countries mentioned above, the general regulations of these AEB apply, unless country-specific adjustments are made in the following sections.

§ 2 Complaints and Claims

(1) The Buyer is obliged to report any defects or errors in the delivered goods in writing within 14 working days after receiving the goods.
(2) The Buyer from the Netherlands must report defects within 30 working days after receiving the goods.

§ 3 Liability for Defective Products and Legal Consequences

(1) The Seller assumes full liability for all defects and errors in the delivered products that are due to faulty manufacturing or violations of applicable legal regulations.
(2) The Seller indemnifies galactics UG from all legal consequences arising from defective or illegal products, especially in the case of the delivery of unauthorized substances. The Seller bears all costs and damages resulting from legal disputes, fines, or other legal actions arising from the delivery of non-compliant products.

§ 4 Warranty and Product Liability

(1) The warranty for all products is 12 months from the date of delivery for orders from Germany and Hungary, and **24 months